Need a Hand? We're Here to Help!
Your GiftyPals support team is ready to make sure you have the best gift-finding experience ever
Questions? We've Got Answers!
Getting Started
How does GiftyPals work?
It's like having your most creative friends help you shop! Just chat with your chosen GiftyPal about who you're buying for - their hobbies, personality, the occasion, and your budget. Your pal will get excited and suggest amazing gifts you can buy right away!
Is GiftyPals free to use?
Absolutely! GiftyPals is completely free to download and chat with. We only make money when you find something you love and buy it through our links - and it never costs you extra!
What platforms is GiftyPals available on?
Right now your GiftyPals live on iOS! We're working hard to bring the gang to other devices and platforms!
Using the App
How can I get the best gift suggestions?
Just chat naturally! Share what makes them special - do they love cooking? Are they into fitness? Do they have pets? The more you tell your GiftyPal, the more excited they get about finding perfect presents!
Can I set a specific budget?
Of course! Your GiftyPals are budget wizards. Just say something like "I want to spend around $30" or "under $100" and they'll work their magic to find amazing gifts that fit perfectly!
What if I don't like the recommendations?
No worries at all! Just keep chatting! Tell your GiftyPal "not quite right" or "they're more of a..." and they'll pivot faster than you can say "perfect gift." They love the challenge!
Privacy & Data
How do you protect my privacy?
Your privacy is super important to us! We don't snoop on your personal chats, and all your gift-finding adventures stay secure right on your phone where they belong.
Do you save my conversation history?
Your chats hang out temporarily on your device so your GiftyPal remembers what you're talking about! Want a fresh start? Just clear your chat history anytime in the app settings - easy peasy!
Shopping & Purchases
Do I buy gifts through GiftyPals?
Nope! We're like your personal shopping assistants who point you to the good stuff. We'll send you to awesome retailers like Amazon where you can buy with confidence using their checkout and return policies.
Are the product links always up to date?
We do our best to keep everything fresh and available, but sometimes stores run out of the good stuff! If a link isn't working, just ask your GiftyPal for more options - they love a good backup plan!
What if I have issues with a purchase?
Since you're buying directly from the store, they're your go-to for any order hiccups, returns, or refunds. Each retailer has their own customer service team ready to help you out!
Still need help?
Our friendly support team is here to make sure your gift-finding adventure is absolutely amazing!
Quick Response
We typically respond within 24 hours
Pro Tips from Your GiftyPals
Be Specific
Instead of "my friend," try "my college roommate who loves cooking and just moved into a new apartment." The more details, the more excited your GiftyPal gets!
Set Clear Budgets
Tell us "around $30" or "under $100" and your GiftyPal will work their magic to find amazing gifts that won't break the bank!
Include the Occasion
Birthday bash? Wedding celebration? Graduation party? Or maybe just a "you're awesome" surprise? Let your GiftyPal know so they can match the perfect vibe!
Keep Chatting
First suggestions not quite right? No worries! Keep the conversation flowing - your GiftyPal loves the challenge and gets better with every chat!